The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or out and about and can raise and lower temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy company for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up on your own or call a HVAC specialist like May's Heating & Air. If you’re installing it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive ample power, Nest says you could have some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on frequently in a short period of time.

You might think something is up with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat specialist like one from May's Heating & Air can support you. We can diagnose the problem and install a C-wire, if required.

Smart thermostats such as the Nest are created to make your life easier, by automatic energy-efficient programming and the opportunity to keep an eye on settings while you’re out. It’s a frustrating experience when yours won’t operate like it should, but our heating and cooling specialists at May's Heating & Air can fix the issue fast.

If you’re going through unexplained heating and cooling behavior with your new Nest, give us a call at 301-690-0397 to request your appointment today.